Honolulu Volkswagen & Audi Repair

Working Hours
Mon - Fri: 8:00 AM - 5:30 PM
5

Ok. So my original battery since 2007 just died, and WW's towing partner, Saigon Towing, just towed me from work to WW (towing included in the VIP package I purchased at the beginning of this year). They're replacing my battery now, and I'll be good to go. What a relief to have WW! I'm truly grateful for them!

5

I hate taking my car to get its maintenance done, because I don't trust shops and especially my dealership (tony vw). I've never heard of wrench werks till I stumbled on them here at yelp. I trusted the reviews and damn I wasn't let down. They did everything that had to be done for my 40k maintenance check. When making thw appointmwnt with barbara, she went over everything that was to be service and how much it will come out to. I even got a $50 discount due to being a first timer. The customer service from this place can't be beat. I was even greeted coming out of my car. After your service is done, they've given my car a complimentary wash and even vaccumed my mess ass car. you will get follow emails and phone calls to see how your service went and if you had questions for the next time your car will need service. I'm telling you this place is small, but top notch. 5/5 mos def

5

These guys are super awesome, we came in for an simple oil change. Gave us estimate of time and when I came back to pick up my car it was looking cleaned and fresh! They even took care of my expired safety check without asking! How wonderful is this service!! I would totally recommend them to anyone who needs a full service with awesome customer service! I will definitely be back all the time with all my cars!!

5

We highly recommend Wrench Werks. They have great service, honest and friendly. We are new to the Island and our car broke down the day we picked it up from Matson. Another shop/mechanic told us all the things wrong with our VW Beetle. Brian took care of us and he said all we need is a new battery. He was right. The car is running now perfectly. They also called us the next day to check on us. We will be back for sure. Thank you Brian and Wrench Werks team.

5

Was looking into purchasing a used VW van. I had heard about Wrenchwerks PrePurchase Inspection so I brought the vehicle in at 8am. Met with Brian who was very friendly and provided great service. Wrenchwerks found many issues that seller had not described. Over 3k in maintenance and parts needed. Picked up the car at 1pm. Overall, the inspection cost was well worth the price and enabled me to negotiate a better price.

5

My 2003 Jetta 1.8t needed an oil change. Friend on mines did a self service on it and did not function the same. Engine light came on and car was over revving. Did a search for Volkswagen service shops in town. Came across Wrench Werks. I was in a financial situation and the team over at the shop were very helpful in providing me an affordable service. I got the first time customer discount too. Brian made me feel welcomed with coffee and friendly service. It has been a simple experience to get my car fixed. I highly recommend this shop to anyone to get your VW worked on. Super stoked that I can now drive my car. Thank you Wrench Werks!

5

Love Wrench Werks! Friendly and fair. They do the job well and are professional. They are inviting and I'm so glad to have found this business for my car. Thank You Wrench Werks Team!

5

not Just for Volkswagen and Audi I have a Ford Focus Quick friendly reasonable , I will be coming back and referring people

5

I really liked this place, they did a great job and their staff was very courteous and professional. I can go as far as saying this was the best experience I had taking my car to the shop. I was happy that they even washed it and did a follow up call a couple of weeks later to see how the car was doing. I also had my oil changed there a while back and they topped off the other liquids as well. A bit pricy but nothing outrageous, for the repairs they did stick with the quote they gave me. It was easy to make an appointment. They are located by ward center, around sports authority so it was very convenient for me, I didn't have to go all the way to kalihi. It looked like the other customers were a mix of car enthusiast and folks like me that aren't so auto savy.

5

Starting this by saying the customer service here is EXCELLENT. Popped into Wrench Werks last week in hopes that they could fix my airbag sensor on my Mazda, so I could get a safety check, so I could renew my registration for November. Yep, always how it is for cars. They told me they didn't specialize in Mazda but I could bring my car in and they could see if their diagnostics would work on the airbag, to make sure it was just the sensor acting up and not something bigger. I agreed since they could take me in right away and time was of the essence. They are located near Fresh Cafe (the next street over actually) and it was pretty easy to find. Lots of tint and car repair places, so just keep an eye out for their sign and address. When I got there, I was greeted very warmly by two of their employees (whose names I can't remember, I do apologize!) and taken in. They got my information down and said they would be in contact. Unfortunately, when they called they said their diagnostics didn't work so I would have to take my car into a Mazda dealer, but they weren't going to charge me for my visit. When I picked up the car, they informed me that they did a complimentary walk around. They said my car should be fine for the safety check once I fixed my airbag, and to just make sure I changed out my windshield wipers because they were getting a little worn. Also told me to check my brakes in about six months to be safe. I was happily surprised at the extra service and expressed my gratitude, asking if they were sure I didn't need to pay anything, which they said I didn't. Upon leaving, they told me I could come back for my basic car repairs and tuneups and apologized that they couldn't do anything about the airbag. One last note! As I was writing this review, they just called to check up on me and make sure I was able to get my car into a dealership (my car was dropped off today) and take care of the airbag. Again, EXCELLENT customer service! I am definitely sold on Wrench Werks! Thank you so much for your hospitality!

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