Review Statement: I drove away ENCHANTED. Ive had two interactions with Wrench Werks now. The first time, I was escorting a friend to pick up her car after repair. I remarked on the friendly service, the clear explanations, and the very clean establishment. Other clients were coming to pick up their vehicles at the end of the day, and each remarked on the fact that not only were their vehicles serviced, but also that they were CLEAN inside and out! The manager, Rod, introduced himself, answered questions I had regarding servicing cars from as far out as the North Shore (Oahu), and mentioned that Wrench Werks had an IG account. My friend was happy with the service she had with Wrench Werks, and I was happy to have made a new friend there at the establishment. A few months later, after a dinner in the Kapahulu area, the shifter cable on my car became disconnected, and I was stranded. I called to have AAA assist, and soon became aware that I might have to have my car towed. Even though way past normal business hours, I thought to call Wrench Werks to see if anyone happened to be in the office. Miraculously, the manager was in. Rod walked me through the procedures for having my car towed to the establishment after hours, took note of my concern, and even made sure that I had arrangements made to get a ride back to Laie. The VERY NEXT DAY, my car was looked at, repaired, and made ready for me to pick up the following day.... even with all the other repairs that needed to be done. People were friendly all the way through, and I was called and kept aware of updates throughout the experience. I really want to commend Rod and the staff there at Wrench Werks on very personable service. I have never had my car break down, and the service and treatment I received at Wrench Werks went far beyond just car repair, even to lowering the angst of a very stressful situation. Sanity Savers, they! Ill continue to use Wrench Werks, even if I do live on the other side of the island. :) Worth it!