Honolulu Volkswagen & Audi Repair

Despite not owning a VW or Audi (what they specialize in), the staff here at Wrench Werks has been excellent at helping me with all my vehicle needs. Even when I needed a service they didn't provide, they were still able to point me to someone who did. Excellent team here at the shop!

Took in my Q5 for service. Great communication and fair prices.

After years struggling with the Audi dealer, we located Wrench Werks. A refreshing change. Friendly staff; accommodating, prompt and responsive. Very different from the dealership. Our two vehicles are operating at a much higher level. My wife and I both drive Audi’s and are extremely happy with the vehicles’ performance and courtesy shown to us!

Excellent communication from excellent customer service team, providing answers.

Tanyah was so kind and helpful and went above and beyond making sure that I had all of the information I needed. The technicians were very knowledgable and quick!

Wrench works is a top-notch business with first class service. My receptionist Tanya was amazing with keeping updated on all my maintenance concerns. Excellent customer service.

Tanya was the best! She was kind and courteous, explaining every detail of the repair process clearly and honestly. My car was fixed properly and it’s working better than before. I highly recommend this repair shop for anyone needing reliable and top-notch service 😊

Wrench Works is SIMPLY the best!!

I recently towed my Audi to this shop in July after my car had been sitting at another shop since April! My instrument cluster went out and therefore it would not start. The previous shop kept dragging out the work and finally said after 4 months that they can’t fix it!!! I’ve called Audi Honolulu within the last couple months and they were not taking ANY appointments?! So I Googled Audi mechanics in Honolulu and that is when I found Wrench Werks. The tow truck driver that towed my car also had great things to say about the shop that had worked on his VW in the past. I was a bit skeptical but at this point I was willing to try anything to keep me from having to purchase a new car. Thank goodness I did! Working with Tanya was phenomenal. She reassured that this was an issue they have experienced before and provided me confidence that they can do the job. She is great with her follow-ups and providing explanations. All customers want is full transparency whether good or bad news and Tanya provided that. The cost was more than expected comparing to the previous shop (had they fixed it). However the bulk of the cost was the replacement cluster itself. The end result is that they were able to get my car running so much faster and saved me thousands of dollars from having to purchase a new car. Because of their honesty, realistic timelines and how they know to set client expectations to help eliminate unexpected surprises; they are now my go to mechanics. I can’t thank everyone at Wrench Werks enough! By far one of the best customer service experience all around!

Great, timely service. I won't take my Audi anywhere else!