Honolulu Volkswagen & Audi Repair

The team at Wrench Werks are amazing. They took great care of my car and provided me with the best service I could ask for. Tanya is very responsive and provided me updates on the status of my car. I highly recommend Wrench Werks!

They were very professional from start to finish. Tonya communicated throughout the the whole process, from booking my services all the way to letting me know repairs were about an hour away from being finished. My 2018 Audi Q7 runs like new again!

Barbara, Tanya and the superior mechanics are fantastic! My Audi TT has been serviced only at Wrench Works, they are honest, on time and care about customers. Mahalo Nui with warmest Aloha to this superior choice for your Audi auto needs! Skip the rest and pick the best, Wrench Works!!!!

My overall experience here was pleasant and delightful. My Audi Q5 has been giving me a headache. Replaced what I was told needed replacement from another shop and still issues. I was stressed. I had to do research and take it in with a shop that specializes in Audis and mind you, they’re aren’t a lot on island. Stumbled upon wrenchwerks, submitted an appointment online and I got an immediate response in the morning from Barbara. The interaction and drop off process was very well communicated and smooth. Speaking with Barbara about my issue, you can feel that she honestly cares. She was also giving me a few pointers on car maintenance, very knowledgeable woman. She also pointed out that my safety is expire and if I would also like to do my safety check there which made it convenient for me. They also offer car rentals for a great price if needed. As soon as the diagnosis was done, she called me to let me know the findings on my Audi Q5. After the results, I was shocked as to how much stuff was wrong with my car, I could tell from their inspection that it was a very thorough one leaving no detail left behind. Barbara broke down the pricing and offered me options to move forward. That being said, I look forward to getting my Audi repaired through them. On the bright note, Barbara has really made this stressful week of mine not so much now that I know I am in good hands. Mahalo to you and your crew I really felt like she went above and beyond expectations.

It is not easy to find a place who is willing to work on an older VW car…. Tanya was the most wonderful person to talk to and so super helpful and understanding!

Had a perfect experience with Barbara and the Wrench Werks team. I had the hardest time finding an auto shop that could take in my Audi for an insurance claim estimate. A few shops were booked out for 2 months, a few others never even returned my call… even the Audi dealer referred me out. Barbara was nice enough to work with accommodating me to get my car looked at ASAP even though they were already busy. There were some hiccups with the insurance company here and there and Barbara continued to work through those issues and was very understanding. In the end, my Audi is back on the road in tip top shape. This is also my new spot for oil changes and safety checks. A++++ customer service and they really take care of their customers. Thank you Barbara and Team!!!

I had a great experience with Wrench Werks. My car had been having some trouble and no one seemed to know what exactly was wrong so I brought it here as a bit of a last resort and they went above and beyond to help me! Everything got sorted out quickly and with a lot of communication from Barbara to keep me updated!! Highly recommend :)

Professional, efficient and timely response to a dash error incident. Sent a text msg to the office and had a followup call that tried to diagnosed the problem. Able to bring the vehicle in the next day for the actual troubleshooting and was determined after a few hours that a replacement part could be procured and installed for completion by the end of the day. Also requested a minor adjustment to one of the vehicle's system. Both have been satisfactory done, vehicle runs great! Also, I have had regular scheduled maintenance with them that allows them to properly maintain and assess vehicle's health.

Hands down the best team of people to interact with! They were able to get my car in within a few days of my call which is pretty speedy compared to many other options near me. Tanya went above and beyond to keep me updated on the progress of my services throughout the couple of days my car was with them. She and Barbara made everything as easy and smooth as possible. I have every intention of taking my VW there for future services, and I’m glad I found them!

I recently experienced a battery issue, and Barbara at Wrench Werks was incredibly helpful. She advised me to bring the car in, and within 30 minutes, the problem was completely resolved. I truly appreciate the prompt and efficient service. Thank you so much, Wrench Werks!