Honolulu Volkswagen & Audi Repair

Working Hours
Mon - Fri: 8:00 AM - 5:30 PM
5

Wrench Works has the best customer service, and the cleanest shop I have ever seen. Worked with Tanya, she kept me updated probably more than she needed to. But I was very grateful, and appreciative for her. As a car owner it can sometimes be frustrating and stressful to hear the hard facts of what’s wrong with your car and the costs that come along with your diagnosis. But they are very up front and honest with their quotes. Gave me a break down of the items that needed attention and the costs. Will be doing more business with them in the near future. Mahalos Wrench Works🤙🏽

5

5 star service! Mahalo, Wrenchwerks, for keeping my 2001 Jetta wagon running!

5

Great company! Fast, quality work and very friendly staff - I'd recommend!

5

Aways great honest work from front desk to mechanics. Couldn't ask for any better. Thank you Barbara, Rod, and Dana, you guys the best.

5

Great service and great people.

5

I will use them again and move my servicing from the Audi dealer service dept.

5

Excellent service Barbara is the best!!!

5

🤙🏽

5

Fast, friendly service, as always.

5

The easy plus for Wrench Werks is that they provide way better service than Audi Honolulu. I believe Audi gets most of their business from people who bought their cars there and sign up for service contracts for "convenience". If any of those customers shopped around, they'd realize how much they're overspending for IN-convenience at Audi (terrible communication, lack of mechanic skills, slow repairs, etc.) At Wrench Werks, the two agents I spoke with, Tanya and Barbara, were very professional and clearly explained what I needed to know. This is another thing in which there is no comparison, versus the unprofessional and insincere communication from most Audi service reps and managers. Sorry if this review sounds more like a rant against Audi Honolulu, but it's true: Wrench Werks is infinitely better than the other guys!

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